Lyft’s New Service Animal Policy

Lyft has a new policy regarding service animals. “It’s Always Yes” Drivers must allow dogs in their vehicles regardless of allergies, fears, or cultural objections.
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Comment (17)

  1. INDEED, LYFT IS JUST COPYING WHAT UBER JUST SENT OUT….FEDERAL LAW ONLY SEES DOGS AND MINI HORSES AS SERVICE ANIMALS….. IAM A DOG LOVER AND DONT EVEN ALLOW MY DOG IN MY RIDESHARE CAR…..CLOTH SEATS WILL BE DOG MAGNET, LEATHER WILL SHOW PAW MARKS….WE SHALL SEE IF LYFT PAYS FOR THE DAMAGES….OH AND DONT FORGET THE OUTDOOR SWEAT SMELL…..GREAT ? STAR FROM THE NEXT PAX??

  2. I fully agree with Kon. I myself have a dog but I'm also allergic to certain breeds. If I have to accept a breed (service animal or not) and I'm sneezing, watering and itching eyes. That alone is going to distract me from driving SAFELY.

    I've only been driving with Uber/Lyft for a month now and I'm already not liking a lot of the policy's they've put in place since then.

  3. "In situations where it is not obvious that the dog is a service animal, staff may ask only two specific questions: (1) is the dog a service animal required because of a disability? and (2) what work or task has the dog been trained to perform? Staff are not allowed to request any documentation for the dog, require that the dog demonstrate its task, or inquire about the nature of the person's disability." " If admitting service animals would fundamentally alter the nature of a service or program, service animals may be prohibited. In addition, if a particular service animal is out of control and the handler does not take effective action to control it, or if it is not housebroken, that animal may be excluded" from https://www.ada.gov/regs2010/service_animal_qa.html

  4. 99% of her time service people will use assist on uber since they provide the option which is drivers who know they possibly gonna have a dog and get paid more. This is for the few markets that don't have assist for uber and for Lyft everywhere since they don't have an assist service. Also you do not have the legal right to not allow service animals. This is not a Lyft rule this is Lyft following the law so they don't get fucked. Up until now anyone who has through they You really need to learn more about laws regarding those with service animals because you sound ignorant as fuck

  5. I think it's ridiculous. They Uber just instituted the same policy in Chicago. This policy explicitly say the person doesn't even have to prove that it is a service animal with any form of documentation.

    Technically you can only ask if it is a service animal, and what that animal has been trained for.

    But as much as I hate some of the practices of the rideshare companies, this seems like something that was part of a lawsuit brought against them and they HAVE to enforce this policy.

    IMO, even before this policy, if I had a legit blind person with a service animal, I would transport them gladly, and just eat the costs myself of the vacuum afterwards, and more importantly my lost time in driving to a place to clean my vehicle. I feel like it's a rare enough occurrence that I could just deal with it.

    But the idea that just ANYONE can now bring a dog, claim it's a service animal, and force you to eat the costs of cleaning and lost time afterwards pisses me off!!!

    I think in the case of animals being brought on-board, Uber should eat the costs and pay for the driver's time afterwards to get their vehicle cleaned (Time and cleaning costs). The margins for an Driver are already slim enough.

    amirite?!?!?!?!

  6. I totally agree with you on this. I have compassion for people who need service animals & would allow them in my car even though I would cringe all the way. However where I feel that this is going to go south is when people abuse this & we become dog, animal & pet transportation service. We can't even ask if its a service dog or not. This is bogus & will get abused for sure. Love the video, I challenge all lift drivers to go on strike for 1 week. This will get Lyft back on track. I won't be driving with Lyft this weekend. F$$K U Lyft!!!

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