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NOTES on VIDEO: How to never hurt your acceptance rating when you don’t want to do a ride! I take a moment to get to the explanation, however, here’s what to do if you get a ping and you can’t accept it for some reason (sudden accident, need a bathroom break, much too far away, etc).
UPDATE: Uber and Lyft now implement a feature for drivers that lets you tap a SIGN OFF button during a ride, to automatically sign you out of the driver app as soon as your current ride is finished. This effectually solves the problem of getting an unwanted ping immediately after you end a ride. This button is hiding at the bottom of the waybill on the Uber app, but easier to see on the Lyft app.
Sometimes you get pinged immediately after finishing a ride and you don’t get the option to sign off! Or maybe you forget to sign off but you don’t want to hurt your acceptance rating, because this could ruin your weekly bonuses. So, the secret is simply to POWER OFF your cell phone as quickly as possible. If you have an Android, you can also pop off the battery (avoid touching the screen) to hard reset. If you power down before the timer hits “zero” the app will assume you never got the request.
You might also be able to accomplish this by going into “airplane mode” but I wouldn’t risk that. This isn’t meant to game the system, but rather it’s a last resort to log off when you can’t take a ride. Please use the info wisely.