PBI morning shift - regular wants Mon/Wed/Fri at 6am, contract wording? Open🟠 RSG Starter · Community Launch
Client in Jupiter wants M/W/F 6am to PBI through August, $38 each. I want a simple text agreement about cancellations - like 12 hour notice or $20 fee. Anyone have one-paragraph language that works in Florida without being legal heavy?
Direct Bookings 7/10/2026 0 replies 119 viewsCarlos V.
PBI overnight lot lighting and safety after midnight? Open🟠 RSG Starter · Community Launch
I pick up a regular at PBI for a 1:10am arrival from Atlanta. The economy lot is dark on the south side. Anyone use the short-term garage instead and just eat the $4? Safety first, but I keep costs tight.
Airport Runs 7/5/2026 0 replies 94 viewsJT K.
Best time to stage at MIA Terminal D on weeknights? Open🟠 RSG Starter · Community Launch
I've been parking at the cell lot around 8:30pm but it fills fast. Tuesdays and Wednesdays feel dead after 10pm. Does anyone stage earlier near LeJeune for better position? I run a Camry, so I avoid the large luggage lane if possible.
Airport Runs 7/2/2026 0 replies 187 viewsManny R.
PBI overnight lot lighting and safety after midnight? Open🟠 RSG Starter · Community Launch
I pick up a regular at PBI for a 1:10am arrival from Atlanta. The economy lot is dark on the south side. Anyone use the short-term garage instead and just eat the $4? Safety first, but I keep costs tight.
Airport Runs 7/5/2026 0 replies 94 viewsJT K.
Deadhead from Miami to FLL for a $68 direct booking - worth it? Closed🟠 RSG Starter · Community Launch
Client in Brickell wants FLL pickup at 5:30am, $68 flat, 30 minutes away empty. I quoted $85 because of deadhead and tolls but they pushed back. What's your floor for deadhead distance in early morning?
Airport Runs 7/8/2026 0 replies 203 viewsJasmine T.
Anyone doing NEMT runs in Broward? Insurance question Open🟠 RSG Starter · Community Launch
Broker wants additional insured certificate for Broward transports. My personal auto policy said no to NEMT. I switched to a commercial rider but the cost jumped $95/mo. Anyone found a Florida-friendly carrier that understands part-time NEMT?
NEMT Medical 7/1/2026 0 replies 221 viewsTanya M.
MIA vs FLL on Labor Day weekend - where are you staging? Open🟠 RSG Starter · Community Launch
Last year MIA was chaos Friday afternoon, but FLL had shorter waits and better tippers from the cruise crowd. I drive Don Eats usually but want to switch for the weekend. Anyone tracked both airports that weekend?
Airport Runs 7/9/2026 0 replies 118 viewsLuis G.
Wheelchair van vs sedan for NEMT in Miami - what pays better long-term? Open🟠 RSG Starter · Community Launch
Sedan is cheaper on gas, but I see wheelchair jobs at $48 sitting unclaimed. I don't have a ramp yet. Is it smarter to finance a used van or partner with someone who has one and split?
NEMT Medical 7/6/2026 0 replies 198 viewsManny R.
NEMT onboarding checklist - what did I miss for AHCA? Open🟠 RSG Starter · Community Launch
Submitted Level 2 background, First Aid, CPR, but AHCA portal keeps saying incomplete. I uploaded driver license, vehicle registration, and insurance. Is there a hidden form for Broward county? Academy module didn't cover Florida specifics.
NEMT Medical 7/16/2026 0 replies 134 viewsSofia L.
Multi-app while queueing at MIA - do you pause or stay both on? Open🟠 RSG Starter · Community Launch
When I'm in the MIA queue I keep Uber and Lyft both active because wait can be 40 minutes. Got a $22 ride to Brickell while waiting yesterday and lost my spot. Do you pause one app, or is there a better rule?
Airport Runs 7/7/2026 0 replies 156 viewsNicole D.
MIA runner - who wants to cover my Tuesday 4am for a family event? Closed🟠 RSG Starter · Community Launch
Can't do my regular Tuesday 4am MIA to Brickell $55 direct this week. Family in town. Client is easy, lives near Blue Lagoon. I can introduce you via text and you keep full fare. Must have Academy badge or at least 3 references. DM me in Community first.
Community Help 7/5/2026 0 replies 64 viewsManny R.
MIA business traveler wants receipts with company name - template? Open🟠 RSG Starter · Community Launch
Regular from Brickell works for a freight company, needs receipt with EIN and trip purpose for expense report. I use Square for $5 holds. Do you make a separate invoice template in Canva or just edit Square receipt? Want it to look pro.
Direct Bookings 7/15/2026 0 replies 88 viewsManny R.
Vehicle breakdown during Don Eats run - how did you handle customer? Open🟠 RSG Starter · Community Launch
Broke down on 836 with a Pollo Tropical bag in the car. Called customer, explained, refunded tip via app note, and they were cool. Felt bad though. Do you keep a backup cooler bag for handoffs or just cancel immediately?
Don Eats 7/11/2026 0 replies 56 viewsManny R.
Mentorship - I finished Academy, what's one thing you wish you knew at graduation? Solved🟠 RSG Starter · Community Launch
I thought I'd be 100% direct bookings after Academy. Reality is mix - some Don Eats, some NEMT, some directs. No single stream at first. What mindset shift helped you most in the first month? I need practical, not motivational.
Community Help 7/1/2026 0 replies 289 viewsSofia L.
NEMT starter guide discussion - what should we add next? Closed🟠 RSG Starter · Community Launch
Writing a checklist for new NEMT drivers in our area. So far we have: background check, vehicle inspection, extra insurance rider, broker apps, and a signature log. What would you add for week one? Especially for Miami-Dade to Broward handoffs.
NEMT Medical 7/17/2026 0 replies 89 viewsCoach E.
MIA vs FLL on Labor Day weekend - where are you staging? Open🟠 RSG Starter · Community Launch
Last year MIA was chaos Friday afternoon, but FLL had shorter waits and better tippers from the cruise crowd. I drive Don Eats usually but want to switch for the weekend. Anyone tracked both airports that weekend?
Airport Runs 7/9/2026 0 replies 118 viewsLuis G.
Miami-Dade NEMT broker payment delay - what documentation saved you? Solved🟠 RSG Starter · Community Launch
Waited 28 days for a May 15 run. Broker said missing pickup signature. I use a paper log and take a photo of the sign-in sheet. Should I switch to a digital app with timestamps? What holds up best in disputes?
NEMT Medical 7/2/2026 0 replies 143 viewsCarlos V.
HIPAA and your dashcam - do you turn off audio for medical runs? Solved🟠 RSG Starter · Community Launch
My dashcam records inside audio. For NEMT I started muting it and putting a small sign up. Is that enough? Lawyer friend said video without audio is safer. What setup do you use that protects privacy but keeps you safe?
NEMT Medical 7/15/2026 0 replies 251 viewsLuis G.
PBI student - best place to practice the $5 hold explanation? Solved🟠 RSG Starter · Community Launch
I practice in car but when real client asks, I mumble. Coach E said practice at Publix checkout line small talk. Is there a low stakes place in Palm Beach Gardens where you can rehearse the line with strangers safely? Like networking events?
Academy Questions 7/6/2026 0 replies 132 viewsCarlos V.
Vehicle breakdown during Don Eats run - how did you handle customer? Open🟠 RSG Starter · Community Launch
Broke down on 836 with a Pollo Tropical bag in the car. Called customer, explained, refunded tip via app note, and they were cool. Felt bad though. Do you keep a backup cooler bag for handoffs or just cancel immediately?
Don Eats 7/11/2026 0 replies 56 viewsManny R.
Anyone doing NEMT runs in Broward? Insurance question Open🟠 RSG Starter · Community Launch
Broker wants additional insured certificate for Broward transports. My personal auto policy said no to NEMT. I switched to a commercial rider but the cost jumped $95/mo. Anyone found a Florida-friendly carrier that understands part-time NEMT?
NEMT Medical 7/1/2026 0 replies 221 viewsTanya M.
Hurricane season prep for South Florida drivers - go bag list? Solved🟠 RSG Starter · Community Launch
Last year I got caught in Fort Lauderdale with a client during a tropical storm warning. Had no water, no portable charger. Building a go bag for car: water, charger pack, first aid, flashlight, cash. What else for gig drivers specifically?
Community Help 7/18/2026 0 replies 155 viewsMarcus W.
Don Eats client turned into weekly direct - how did you ask? Open🟠 RSG Starter · Community Launch
Delivered to a law office in Brickell every Friday, they tip $8. Last week they asked if I do airport rides. I said yes but fumbled the rate. Should I have said $55 off the bat? How do you transition a food delivery rapport to a ride client smoothly?
Direct Bookings 7/7/2026 0 replies 142 viewsLuis G.
PBI morning shift - regular wants Mon/Wed/Fri at 6am, contract wording? Open🟠 RSG Starter · Community Launch
Client in Jupiter wants M/W/F 6am to PBI through August, $38 each. I want a simple text agreement about cancellations - like 12 hour notice or $20 fee. Anyone have one-paragraph language that works in Florida without being legal heavy?
Direct Bookings 7/10/2026 0 replies 119 viewsCarlos V.
NEMT starter guide discussion - what should we add next? Closed🟠 RSG Starter · Community Launch
Writing a checklist for new NEMT drivers in our area. So far we have: background check, vehicle inspection, extra insurance rider, broker apps, and a signature log. What would you add for week one? Especially for Miami-Dade to Broward handoffs.
NEMT Medical 7/17/2026 0 replies 89 viewsCoach E.
Don Eats stacking — which zones in Miami actually work? Open🟠 RSG Starter · Community Launch
I've tried stacking in Wynwood and Brickell, but wait times kill me. Little Havana to Coral Gables seems smoother, 12 minute average pickup. Does anyone double during lunch, 11:30 to 1:30, or is it too chaotic to be worth it?
Don Eats 7/2/2026 0 replies 340 viewsLuis G.
Don Eats acceptance rate dropped after I declined 3 in Brickell - help? Closed🟠 RSG Starter · Community Launch
Declined three low-tip runs downtown and my rate went 92 to 71. Got fewer pings after that. Is rate affecting dispatch or was it just slow? I drive WPB usually, but tried Miami Friday. Need to know if I should accept more there.
Don Eats 7/4/2026 0 replies 226 viewsMarcus W.
Fort Lauderdale lunch rush - which restaurants are actually fast? Open🟠 RSG Starter · Community Launch
Timpano on Las Olas is always ready in 8 minutes, but Cheesecake at Galleria is 22 min average. I want to build a personal fast list for Don Eats. What spots in Fort Lauderdale keep you moving vs make you wait outside sweating?
Don Eats 7/7/2026 0 replies 189 viewsJasmine T.
WPB to Miami direct at $125 - how to position vs Uber Black at $89? Solved🟠 RSG Starter · Community Launch
Uber Black shows $89-110 for WPB to Brickell. I want $125 for direct because I guarantee pickup time, help with bags, and no surge. How do you frame value without trashing Uber? My regulars love reliability but new clients compare price.
Direct Bookings 7/3/2026 0 replies 298 viewsMarcus W.
FLL early morning queue - how early is too early? Solved🟠 RSG Starter · Community Launch
I do Palm Beach to Fort Lauderdale at 4am for the 6am wave. Last week I got there at 4:45am and was #12 in queue. Should I push to 4:15am or am I burning sleep? Trying to stack two airport runs before 9am.
Airport Runs 7/3/2026 0 replies 212 viewsCarlos V.
WPB airport regulars - how do you explain the $5 hold to new riders? Solved🟠 RSG Starter · Community Launch
I tell them it's a courtesy hold to reserve the time, applied to the fare, but some think it's an extra fee. Lost a regular last week over this. How do you phrase it so it feels professional and not salesy? I use the Academy script but want to tweak it.
Airport Runs 7/10/2026 0 replies 267 viewsMarcus W.
WPB airport regulars - how do you explain the $5 hold to new riders? Solved🟠 RSG Starter · Community Launch
I tell them it's a courtesy hold to reserve the time, applied to the fare, but some think it's an extra fee. Lost a regular last week over this. How do you phrase it so it feels professional and not salesy? I use the Academy script but want to tweak it.
Airport Runs 7/10/2026 0 replies 267 viewsMarcus W.
Direct booking pickup at MIA arrivals - best text to send before landing? Open🟠 RSG Starter · Community Launch
I send: 'Landed? I'm at Door 3 outside, black Accord, tracking your bag.' Feels stiff. Graduated Academy last month and want to sound warm but efficient. What text gets them to find you fast without 5 back-and-forths?
Airport Runs 7/11/2026 0 replies 176 viewsSofia L.
Academy grad question - my close rate is stuck at 20%, what fixed yours? Solved🟠 RSG Starter · Community Launch
Graduated three weeks ago. Tracking 15 pitches, 3 closes at $40 average. I get nervous at the hold part and rush it. Mentor in Academy said practice the pause. Did recording yourself help? Or did you change the opening line?
Direct Bookings 7/9/2026 0 replies 276 viewsSofia L.
Weekend warrior - how do you get direct bookings when you only drive Fri-Sun? Open🟠 RSG Starter · Community Launch
I work a 9-5 and drive weekends in Broward. Hard to build regulars when I'm not daily. I tried leaving cards at hotels in Fort Lauderdale but managers said no. What's worked for part-timers to get 2-3 solid directs you own?
Direct Bookings 7/19/2026 0 replies 201 viewsJT K.
Multi-app while queueing at MIA - do you pause or stay both on? Open🟠 RSG Starter · Community Launch
When I'm in the MIA queue I keep Uber and Lyft both active because wait can be 40 minutes. Got a $22 ride to Brickell while waiting yesterday and lost my spot. Do you pause one app, or is there a better rule?
Airport Runs 7/7/2026 0 replies 156 viewsNicole D.
Direct booking pickup at MIA arrivals - best text to send before landing? Open🟠 RSG Starter · Community Launch
I send: 'Landed? I'm at Door 3 outside, black Accord, tracking your bag.' Feels stiff. Graduated Academy last month and want to sound warm but efficient. What text gets them to find you fast without 5 back-and-forths?
Airport Runs 7/11/2026 0 replies 176 viewsSofia L.
Airport runs with medical clients - separate rules in Broward? Open🟠 RSG Starter · Community Launch
I have a client who uses wheelchair assistance at FLL but also books me for non-medical airport runs. Broward has different curb rules for medical vs rideshare. Do you switch plates or just document it differently?
Airport Runs 7/14/2026 0 replies 81 viewsTanya M.
Miami-Dade NEMT broker payment delay - what documentation saved you? Solved🟠 RSG Starter · Community Launch
Waited 28 days for a May 15 run. Broker said missing pickup signature. I use a paper log and take a photo of the sign-in sheet. Should I switch to a digital app with timestamps? What holds up best in disputes?
NEMT Medical 7/2/2026 0 replies 143 viewsCarlos V.
Weekend warrior - how do you get direct bookings when you only drive Fri-Sun? Open🟠 RSG Starter · Community Launch
I work a 9-5 and drive weekends in Broward. Hard to build regulars when I'm not daily. I tried leaving cards at hotels in Fort Lauderdale but managers said no. What's worked for part-timers to get 2-3 solid directs you own?
Direct Bookings 7/19/2026 0 replies 201 viewsJT K.
Deadhead from Miami to FLL for a $68 direct booking - worth it? Closed🟠 RSG Starter · Community Launch
Client in Brickell wants FLL pickup at 5:30am, $68 flat, 30 minutes away empty. I quoted $85 because of deadhead and tolls but they pushed back. What's your floor for deadhead distance in early morning?
Airport Runs 7/8/2026 0 replies 203 viewsJasmine T.
Wheelchair van vs sedan for NEMT in Miami - what pays better long-term? Open🟠 RSG Starter · Community Launch
Sedan is cheaper on gas, but I see wheelchair jobs at $48 sitting unclaimed. I don't have a ramp yet. Is it smarter to finance a used van or partner with someone who has one and split?
NEMT Medical 7/6/2026 0 replies 198 viewsManny R.
Safety check - rider wants to go to Homestead at 1am, red flags to watch? Open🟠 RSG Starter · Community Launch
New direct inquiry, no referral, wants MIA to Homestead at 1am on Thursday. Profile has no photo. I asked for ID and they hesitated. I declined, trust gut. Did I overreact? What verification do you require for late night long trips?
Community Help 7/8/2026 0 replies 178 viewsNicole D.
Academy income calculator showed $3,200 but I'm at $1,800 - gap analysis help Open🟠 RSG Starter · Community Launch
Calculator assumed 15 directs at $45 and 10 Don Eats at $8 tip. I'm actually at 6 directs and 8 Don Eats. Gap is closing rate and not enough pitches. I pitch 3 times a week but need 12. How do you pitch more without feeling salesy every ride?
Academy Questions 7/3/2026 0 replies 223 viewsLuis G.
Don Eats stacking — which zones in Miami actually work? Open🟠 RSG Starter · Community Launch
I've tried stacking in Wynwood and Brickell, but wait times kill me. Little Havana to Coral Gables seems smoother, 12 minute average pickup. Does anyone double during lunch, 11:30 to 1:30, or is it too chaotic to be worth it?
Don Eats 7/2/2026 0 replies 340 viewsLuis G.
Fort Lauderdale lunch rush - which restaurants are actually fast? Open🟠 RSG Starter · Community Launch
Timpano on Las Olas is always ready in 8 minutes, but Cheesecake at Galleria is 22 min average. I want to build a personal fast list for Don Eats. What spots in Fort Lauderdale keep you moving vs make you wait outside sweating?
Don Eats 7/7/2026 0 replies 189 viewsJasmine T.
FLL early morning queue - how early is too early? Solved🟠 RSG Starter · Community Launch
I do Palm Beach to Fort Lauderdale at 4am for the 6am wave. Last week I got there at 4:45am and was #12 in queue. Should I push to 4:15am or am I burning sleep? Trying to stack two airport runs before 9am.
Airport Runs 7/3/2026 0 replies 212 viewsCarlos V.
NEMT client no-show policy - how do you handle compassionately? Open🟠 RSG Starter · Community Launch
Client books twice a week for dialysis in Hollywood. Last Tuesday they overslept. Broker says I still get paid after 15 min wait, but I felt bad leaving. How do you balance policy and care? I texted, called, then waited 20.
NEMT Medical 7/8/2026 0 replies 67 viewsNicole D.
Don Eats + airport same day - scheduling that won't burn you out Open🟠 RSG Starter · Community Launch
I do PBI morning shift 5-9am, then Don Eats 11-2. By 2pm I'm wiped. Tried energy drinks, not sustainable. How do you structure a split day without crashing? I want direct bookings in between but need energy.
Don Eats 7/14/2026 0 replies 102 viewsCarlos V.
NEMT onboarding checklist - what did I miss for AHCA? Open🟠 RSG Starter · Community Launch
Submitted Level 2 background, First Aid, CPR, but AHCA portal keeps saying incomplete. I uploaded driver license, vehicle registration, and insurance. Is there a hidden form for Broward county? Academy module didn't cover Florida specifics.
NEMT Medical 7/16/2026 0 replies 134 viewsSofia L.
PBI morning shift - regular wants Mon/Wed/Fri at 6am, contract wording? Open🟠 RSG Starter · Community Launch
Client in Jupiter wants M/W/F 6am to PBI through August, $38 each. I want a simple text agreement about cancellations - like 12 hour notice or $20 fee. Anyone have one-paragraph language that works in Florida without being legal heavy?
Direct Bookings 7/10/2026 0 replies 119 viewsCarlos V.
Academy notes - do you handwrite or type during audio lessons? Open🟠 RSG Starter · Community Launch
Module 2 audio is dense. I typed notes but didn't remember. Switched to handwriting and score went up 20% on quiz. Anyone else find handwriting sticks better for the direct booking scripts? Or use flashcards app?
Academy Questions 7/11/2026 0 replies 45 viewsNicole D.
Academy Module 7 - legal bundle question about LLC vs sole prop in Florida Open🟠 RSG Starter · Community Launch
Module 7 says LLC protects personal assets but costs $140 to file plus annual report. I'm at $1,500/month side income, not full time yet. Is sole prop with good insurance enough until I hit $3k consistent? What did you do first year?
Academy Questions 7/16/2026 0 replies 161 viewsMarcus W.
Sunday Don Eats in Fort Lauderdale - dead or hidden gem? Open🟠 RSG Starter · Community Launch
Saturday is solid in Fort Lauderdale, but Sunday feels slow after 2pm. Church crowd at noon is great, then crickets. Anyone found a Sunday pocket that works - maybe beach hotels checkout day? Trying to make weekends pay for gas.
Don Eats 7/20/2026 0 replies 115 viewsJT K.
Deadhead from Miami to FLL for a $68 direct booking - worth it? Closed🟠 RSG Starter · Community Launch
Client in Brickell wants FLL pickup at 5:30am, $68 flat, 30 minutes away empty. I quoted $85 because of deadhead and tolls but they pushed back. What's your floor for deadhead distance in early morning?
Airport Runs 7/8/2026 0 replies 203 viewsJasmine T.
Academy grad question - my close rate is stuck at 20%, what fixed yours? Solved🟠 RSG Starter · Community Launch
Graduated three weeks ago. Tracking 15 pitches, 3 closes at $40 average. I get nervous at the hold part and rush it. Mentor in Academy said practice the pause. Did recording yourself help? Or did you change the opening line?
Direct Bookings 7/9/2026 0 replies 276 viewsSofia L.
WPB airport regulars - how do you explain the $5 hold to new riders? Solved🟠 RSG Starter · Community Launch
I tell them it's a courtesy hold to reserve the time, applied to the fare, but some think it's an extra fee. Lost a regular last week over this. How do you phrase it so it feels professional and not salesy? I use the Academy script but want to tweak it.
Airport Runs 7/10/2026 0 replies 267 viewsMarcus W.
Fort Lauderdale clinics that always tip for NEMT? Not asking for guarantees Open🟠 RSG Starter · Community Launch
I know we can't promise tips, but some clinics have families who always thank drivers. I'm not asking for names, just general patterns - like morning vs afternoon discharges. My best tippers were Saturday morning in Sunrise.
NEMT Medical 7/14/2026 0 replies 109 viewsJasmine T.
Academy grad question - my close rate is stuck at 20%, what fixed yours? Solved🟠 RSG Starter · Community Launch
Graduated three weeks ago. Tracking 15 pitches, 3 closes at $40 average. I get nervous at the hold part and rush it. Mentor in Academy said practice the pause. Did recording yourself help? Or did you change the opening line?
Direct Bookings 7/9/2026 0 replies 276 viewsSofia L.
Anyone doing NEMT runs in Broward? Insurance question Open🟠 RSG Starter · Community Launch
Broker wants additional insured certificate for Broward transports. My personal auto policy said no to NEMT. I switched to a commercial rider but the cost jumped $95/mo. Anyone found a Florida-friendly carrier that understands part-time NEMT?
NEMT Medical 7/1/2026 0 replies 221 viewsTanya M.
Welcome to the Forum - how to use this space well Open🟠 RSG Starter · Community Launch
First posts are live so you can see how it feels with real topics. Post one question you're actually facing this week. Keep it specific with city, time, and what you tried. Reply to one other thread with what worked for you. That's how we build trust.
Community Help 6/30/2026 0 replies 310 viewsCoach E.
NEMT client no-show policy - how do you handle compassionately? Open🟠 RSG Starter · Community Launch
Client books twice a week for dialysis in Hollywood. Last Tuesday they overslept. Broker says I still get paid after 15 min wait, but I felt bad leaving. How do you balance policy and care? I texted, called, then waited 20.
NEMT Medical 7/8/2026 0 replies 67 viewsNicole D.
Don Eats tips in Miami Beach vs Wynwood - honest comparison Solved🟠 RSG Starter · Community Launch
Beach hotels tip $6 average for me but 18 min parking hassle. Wynwood is $4 but easy in and out. Over a 3 hour shift, which wins on net? I'm tracking $24/hr Beach vs $21 Wynwood but sample is small. Your data?
Don Eats 7/8/2026 0 replies 265 viewsNicole D.
PBI overnight lot lighting and safety after midnight? Open🟠 RSG Starter · Community Launch
I pick up a regular at PBI for a 1:10am arrival from Atlanta. The economy lot is dark on the south side. Anyone use the short-term garage instead and just eat the $4? Safety first, but I keep costs tight.
Airport Runs 7/5/2026 0 replies 94 viewsJT K.
Mentorship - I finished Academy, what's one thing you wish you knew at graduation? Solved🟠 RSG Starter · Community Launch
I thought I'd be 100% direct bookings after Academy. Reality is mix - some Don Eats, some NEMT, some directs. No single stream at first. What mindset shift helped you most in the first month? I need practical, not motivational.
Community Help 7/1/2026 0 replies 289 viewsSofia L.
WPB airport regulars - how do you explain the $5 hold to new riders? Solved🟠 RSG Starter · Community Launch
I tell them it's a courtesy hold to reserve the time, applied to the fare, but some think it's an extra fee. Lost a regular last week over this. How do you phrase it so it feels professional and not salesy? I use the Academy script but want to tweak it.
Airport Runs 7/10/2026 0 replies 267 viewsMarcus W.
Airport runs with medical clients - separate rules in Broward? Open🟠 RSG Starter · Community Launch
I have a client who uses wheelchair assistance at FLL but also books me for non-medical airport runs. Broward has different curb rules for medical vs rideshare. Do you switch plates or just document it differently?
Airport Runs 7/14/2026 0 replies 81 viewsTanya M.
HIPAA and your dashcam - do you turn off audio for medical runs? Solved🟠 RSG Starter · Community Launch
My dashcam records inside audio. For NEMT I started muting it and putting a small sign up. Is that enough? Lawyer friend said video without audio is safer. What setup do you use that protects privacy but keeps you safe?
NEMT Medical 7/15/2026 0 replies 251 viewsLuis G.
Direct booking script that closes at $45+? Open🟠 RSG Starter · Community Launch
I've been using the Academy script verbatim and closing at $35 for FLL to Las Olas. When I say $50 they pause. Jasmine from Fort Lauderdale here, I add the $5 hold explanation after close. Should I anchor higher first or add a return discount to push to $45?
Direct Bookings 7/1/2026 0 replies 312 viewsJasmine T.
Tax question - tracking miles when you do direct + Don Eats same trip chain? Open🟠 RSG Starter · Community Launch
I start home, drive empty to Wynwood for Don Eats, then deliver, then deadhead to Brickell for direct booking. Which miles count? My accountant said all business miles between first business stop and last, but I want to be clean for IRS.
Community Help 7/9/2026 0 replies 234 viewsLuis G.
Childcare swap for early morning drivers in Broward? Open🟠 RSG Starter · Community Launch
I need 4:30am coverage in Fort Lauderdale for two kids, 7 and 9, twice a week. Husband works nights. Would love to trade with another driver family - I can cover afternoons 3-6pm when I'm off Don Eats. Anyone in similar situation near Sunrise?
Community Help 7/15/2026 0 replies 93 viewsJasmine T.
Multi-app driver - how do you pitch direct without sounding pushy? Open🟠 RSG Starter · Community Launch
I drive Uber, Lyft, and get direct requests on Instagram. When someone tips well, I want to say 'I do private rides too' but it feels awkward. What's your soft pitch that doesn't make them uncomfortable? I tried leaving a card with a QR but no bites.
Direct Bookings 7/4/2026 0 replies 167 viewsNicole D.
Office hours - what do you want covered this Friday live? Open🟠 RSG Starter · Community Launch
Hosting Friday 7pm live for Academy students. We can cover direct booking objections, Don Eats stacking map, or NEMT certification steps. Vote in replies: 1 for objections, 2 for stacking, 3 for NEMT. We'll go where you have most questions.
Academy Questions 7/18/2026 0 replies 195 viewsCoach E.
MIA business traveler wants receipts with company name - template? Open🟠 RSG Starter · Community Launch
Regular from Brickell works for a freight company, needs receipt with EIN and trip purpose for expense report. I use Square for $5 holds. Do you make a separate invoice template in Canva or just edit Square receipt? Want it to look pro.
Direct Bookings 7/15/2026 0 replies 88 viewsManny R.
SlowShift voucher + direct booking - can you combine them ethically? Open🟠 RSG Starter · Community Launch
Local cafe gives SlowShift vouchers for drivers who bring customers. If my direct booking client wants to stop for coffee, can I give them the voucher after? I don't want it to look like a kickback. How do you handle transparency here?
Direct Bookings 7/18/2026 0 replies 73 viewsTanya M.
WPB to Miami direct at $125 - how to position vs Uber Black at $89? Solved🟠 RSG Starter · Community Launch
Uber Black shows $89-110 for WPB to Brickell. I want $125 for direct because I guarantee pickup time, help with bags, and no surge. How do you frame value without trashing Uber? My regulars love reliability but new clients compare price.
Direct Bookings 7/3/2026 0 replies 298 viewsMarcus W.
SlowShift voucher + direct booking - can you combine them ethically? Open🟠 RSG Starter · Community Launch
Local cafe gives SlowShift vouchers for drivers who bring customers. If my direct booking client wants to stop for coffee, can I give them the voucher after? I don't want it to look like a kickback. How do you handle transparency here?
Direct Bookings 7/18/2026 0 replies 73 viewsTanya M.
Don Eats client turned into weekly direct - how did you ask? Open🟠 RSG Starter · Community Launch
Delivered to a law office in Brickell every Friday, they tip $8. Last week they asked if I do airport rides. I said yes but fumbled the rate. Should I have said $55 off the bat? How do you transition a food delivery rapport to a ride client smoothly?
Direct Bookings 7/7/2026 0 replies 142 viewsLuis G.
Don Eats acceptance rate dropped after I declined 3 in Brickell - help? Closed🟠 RSG Starter · Community Launch
Declined three low-tip runs downtown and my rate went 92 to 71. Got fewer pings after that. Is rate affecting dispatch or was it just slow? I drive WPB usually, but tried Miami Friday. Need to know if I should accept more there.
Don Eats 7/4/2026 0 replies 226 viewsMarcus W.
Academy income calculator showed $3,200 but I'm at $1,800 - gap analysis help Open🟠 RSG Starter · Community Launch
Calculator assumed 15 directs at $45 and 10 Don Eats at $8 tip. I'm actually at 6 directs and 8 Don Eats. Gap is closing rate and not enough pitches. I pitch 3 times a week but need 12. How do you pitch more without feeling salesy every ride?
Academy Questions 7/3/2026 0 replies 223 viewsLuis G.
Multi-app driver - how do you pitch direct without sounding pushy? Open🟠 RSG Starter · Community Launch
I drive Uber, Lyft, and get direct requests on Instagram. When someone tips well, I want to say 'I do private rides too' but it feels awkward. What's your soft pitch that doesn't make them uncomfortable? I tried leaving a card with a QR but no bites.
Direct Bookings 7/4/2026 0 replies 167 viewsNicole D.
Best time to stage at MIA Terminal D on weeknights? Open🟠 RSG Starter · Community Launch
I've been parking at the cell lot around 8:30pm but it fills fast. Tuesdays and Wednesdays feel dead after 10pm. Does anyone stage earlier near LeJeune for better position? I run a Camry, so I avoid the large luggage lane if possible.
Airport Runs 7/2/2026 0 replies 187 viewsManny R.
FLL early morning queue - how early is too early? Solved🟠 RSG Starter · Community Launch
I do Palm Beach to Fort Lauderdale at 4am for the 6am wave. Last week I got there at 4:45am and was #12 in queue. Should I push to 4:15am or am I burning sleep? Trying to stack two airport runs before 9am.
Airport Runs 7/3/2026 0 replies 212 viewsCarlos V.
Multi-app driver - how do you pitch direct without sounding pushy? Open🟠 RSG Starter · Community Launch
I drive Uber, Lyft, and get direct requests on Instagram. When someone tips well, I want to say 'I do private rides too' but it feels awkward. What's your soft pitch that doesn't make them uncomfortable? I tried leaving a card with a QR but no bites.
Direct Bookings 7/4/2026 0 replies 167 viewsNicole D.
Best time to stage at MIA Terminal D on weeknights? Open🟠 RSG Starter · Community Launch
I've been parking at the cell lot around 8:30pm but it fills fast. Tuesdays and Wednesdays feel dead after 10pm. Does anyone stage earlier near LeJeune for better position? I run a Camry, so I avoid the large luggage lane if possible.
Airport Runs 7/2/2026 0 replies 187 viewsManny R.
FLL early morning queue - how early is too early? Solved🟠 RSG Starter · Community Launch
I do Palm Beach to Fort Lauderdale at 4am for the 6am wave. Last week I got there at 4:45am and was #12 in queue. Should I push to 4:15am or am I burning sleep? Trying to stack two airport runs before 9am.
Airport Runs 7/3/2026 0 replies 212 viewsCarlos V.
Don Eats bags and presentation - do you use branded or keep plain? Open🟠 RSG Starter · Community Launch
I have an RSG tote but wonder if plain black looks more professional for corporate lunches in Brickell. One client asked if I was 'with RSG' and I explained, they loved it and booked a direct ride. So maybe branded helps?
Don Eats 7/17/2026 0 replies 78 viewsSofia L.
Sunday Don Eats in Fort Lauderdale - dead or hidden gem? Open🟠 RSG Starter · Community Launch
Saturday is solid in Fort Lauderdale, but Sunday feels slow after 2pm. Church crowd at noon is great, then crickets. Anyone found a Sunday pocket that works - maybe beach hotels checkout day? Trying to make weekends pay for gas.
Don Eats 7/20/2026 0 replies 115 viewsJT K.
Fort Lauderdale clinics that always tip for NEMT? Not asking for guarantees Open🟠 RSG Starter · Community Launch
I know we can't promise tips, but some clinics have families who always thank drivers. I'm not asking for names, just general patterns - like morning vs afternoon discharges. My best tippers were Saturday morning in Sunrise.
NEMT Medical 7/14/2026 0 replies 109 viewsJasmine T.
Hurricane season prep for South Florida drivers - go bag list? Solved🟠 RSG Starter · Community Launch
Last year I got caught in Fort Lauderdale with a client during a tropical storm warning. Had no water, no portable charger. Building a go bag for car: water, charger pack, first aid, flashlight, cash. What else for gig drivers specifically?
Community Help 7/18/2026 0 replies 155 viewsMarcus W.
Don Eats + airport same day - scheduling that won't burn you out Open🟠 RSG Starter · Community Launch
I do PBI morning shift 5-9am, then Don Eats 11-2. By 2pm I'm wiped. Tried energy drinks, not sustainable. How do you structure a split day without crashing? I want direct bookings in between but need energy.
Don Eats 7/14/2026 0 replies 102 viewsCarlos V.
HIPAA and your dashcam - do you turn off audio for medical runs? Solved🟠 RSG Starter · Community Launch
My dashcam records inside audio. For NEMT I started muting it and putting a small sign up. Is that enough? Lawyer friend said video without audio is safer. What setup do you use that protects privacy but keeps you safe?
NEMT Medical 7/15/2026 0 replies 251 viewsLuis G.
WPB to Miami direct at $125 - how to position vs Uber Black at $89? Solved🟠 RSG Starter · Community Launch
Uber Black shows $89-110 for WPB to Brickell. I want $125 for direct because I guarantee pickup time, help with bags, and no surge. How do you frame value without trashing Uber? My regulars love reliability but new clients compare price.
Direct Bookings 7/3/2026 0 replies 298 viewsMarcus W.
Don Eats client turned into weekly direct - how did you ask? Open🟠 RSG Starter · Community Launch
Delivered to a law office in Brickell every Friday, they tip $8. Last week they asked if I do airport rides. I said yes but fumbled the rate. Should I have said $55 off the bat? How do you transition a food delivery rapport to a ride client smoothly?
Direct Bookings 7/7/2026 0 replies 142 viewsLuis G.
Don Eats tips in Miami Beach vs Wynwood - honest comparison Solved🟠 RSG Starter · Community Launch
Beach hotels tip $6 average for me but 18 min parking hassle. Wynwood is $4 but easy in and out. Over a 3 hour shift, which wins on net? I'm tracking $24/hr Beach vs $21 Wynwood but sample is small. Your data?
Don Eats 7/8/2026 0 replies 265 viewsNicole D.
Airport runs with medical clients - separate rules in Broward? Open🟠 RSG Starter · Community Launch
I have a client who uses wheelchair assistance at FLL but also books me for non-medical airport runs. Broward has different curb rules for medical vs rideshare. Do you switch plates or just document it differently?
Airport Runs 7/14/2026 0 replies 81 viewsTanya M.
Direct booking script that closes at $45+? Open🟠 RSG Starter · Community Launch
I've been using the Academy script verbatim and closing at $35 for FLL to Las Olas. When I say $50 they pause. Jasmine from Fort Lauderdale here, I add the $5 hold explanation after close. Should I anchor higher first or add a return discount to push to $45?
Direct Bookings 7/1/2026 0 replies 312 viewsJasmine T.
SlowShift voucher + direct booking - can you combine them ethically? Open🟠 RSG Starter · Community Launch
Local cafe gives SlowShift vouchers for drivers who bring customers. If my direct booking client wants to stop for coffee, can I give them the voucher after? I don't want it to look like a kickback. How do you handle transparency here?
Direct Bookings 7/18/2026 0 replies 73 viewsTanya M.
Weekend Academy binge - can I finish in one weekend and still retain? Open🟠 RSG Starter · Community Launch
Have 14 hours Sat-Sun blocked. Academy is about 8 hours total. Can I binge it? Or will I forget the scripts by Monday? Weekend warrior here, my weekdays are packed with day job. Need realistic study plan that sticks.
Academy Questions 7/7/2026 0 replies 86 viewsJT K.
Multi-app while queueing at MIA - do you pause or stay both on? Open🟠 RSG Starter · Community Launch
When I'm in the MIA queue I keep Uber and Lyft both active because wait can be 40 minutes. Got a $22 ride to Brickell while waiting yesterday and lost my spot. Do you pause one app, or is there a better rule?
Airport Runs 7/7/2026 0 replies 156 viewsNicole D.
Welcome to the Forum - how to use this space well Open🟠 RSG Starter · Community Launch
First posts are live so you can see how it feels with real topics. Post one question you're actually facing this week. Keep it specific with city, time, and what you tried. Reply to one other thread with what worked for you. That's how we build trust.
Community Help 6/30/2026 0 replies 310 viewsCoach E.
MIA vs FLL on Labor Day weekend - where are you staging? Open🟠 RSG Starter · Community Launch
Last year MIA was chaos Friday afternoon, but FLL had shorter waits and better tippers from the cruise crowd. I drive Don Eats usually but want to switch for the weekend. Anyone tracked both airports that weekend?
Airport Runs 7/9/2026 0 replies 118 viewsLuis G.
MIA runner - who wants to cover my Tuesday 4am for a family event? Closed🟠 RSG Starter · Community Launch
Can't do my regular Tuesday 4am MIA to Brickell $55 direct this week. Family in town. Client is easy, lives near Blue Lagoon. I can introduce you via text and you keep full fare. Must have Academy badge or at least 3 references. DM me in Community first.
Community Help 7/5/2026 0 replies 64 viewsManny R.
Reporting a bad experience without doxxing - what's allowed here? Open🟠 RSG Starter · Community Launch
Had a rough NEMT client who yelled at me and slammed door. Want to warn others without naming them. Mods, what's okay to share - general area, behavior pattern without identifying? I don't want to violate privacy but want community safe.
Community Help 7/19/2026 0 replies 71 viewsTanya M.
MIA business traveler wants receipts with company name - template? Open🟠 RSG Starter · Community Launch
Regular from Brickell works for a freight company, needs receipt with EIN and trip purpose for expense report. I use Square for $5 holds. Do you make a separate invoice template in Canva or just edit Square receipt? Want it to look pro.
Direct Bookings 7/15/2026 0 replies 88 viewsManny R.
Childcare swap for early morning drivers in Broward? Open🟠 RSG Starter · Community Launch
I need 4:30am coverage in Fort Lauderdale for two kids, 7 and 9, twice a week. Husband works nights. Would love to trade with another driver family - I can cover afternoons 3-6pm when I'm off Don Eats. Anyone in similar situation near Sunrise?
Community Help 7/15/2026 0 replies 93 viewsJasmine T.
Weekend warrior - how do you get direct bookings when you only drive Fri-Sun? Open🟠 RSG Starter · Community Launch
I work a 9-5 and drive weekends in Broward. Hard to build regulars when I'm not daily. I tried leaving cards at hotels in Fort Lauderdale but managers said no. What's worked for part-timers to get 2-3 solid directs you own?
Direct Bookings 7/19/2026 0 replies 201 viewsJT K.
Don Eats acceptance rate dropped after I declined 3 in Brickell - help? Closed🟠 RSG Starter · Community Launch
Declined three low-tip runs downtown and my rate went 92 to 71. Got fewer pings after that. Is rate affecting dispatch or was it just slow? I drive WPB usually, but tried Miami Friday. Need to know if I should accept more there.
Don Eats 7/4/2026 0 replies 226 viewsMarcus W.
Sunday Don Eats in Fort Lauderdale - dead or hidden gem? Open🟠 RSG Starter · Community Launch
Saturday is solid in Fort Lauderdale, but Sunday feels slow after 2pm. Church crowd at noon is great, then crickets. Anyone found a Sunday pocket that works - maybe beach hotels checkout day? Trying to make weekends pay for gas.
Don Eats 7/20/2026 0 replies 115 viewsJT K.
Anyone doing NEMT runs in Broward? Insurance question Open🟠 RSG Starter · Community Launch
Broker wants additional insured certificate for Broward transports. My personal auto policy said no to NEMT. I switched to a commercial rider but the cost jumped $95/mo. Anyone found a Florida-friendly carrier that understands part-time NEMT?
NEMT Medical 7/1/2026 0 replies 221 viewsTanya M.
NEMT starter guide discussion - what should we add next? Closed🟠 RSG Starter · Community Launch
Writing a checklist for new NEMT drivers in our area. So far we have: background check, vehicle inspection, extra insurance rider, broker apps, and a signature log. What would you add for week one? Especially for Miami-Dade to Broward handoffs.
NEMT Medical 7/17/2026 0 replies 89 viewsCoach E.
Academy Questions - Module 4 direct booking roleplay - how strict is grading? Open🟠 RSG Starter · Community Launch
I did the roleplay for $5 hold and forgot to say 'applied to your fare'. Auto feedback said missing key phrase. Is that a fail or do mentors review? I recorded 4 takes already. Academy says peer review but not clear.
Academy Questions 7/2/2026 0 replies 197 viewsSofia L.
Direct booking pickup at MIA arrivals - best text to send before landing? Open🟠 RSG Starter · Community Launch
I send: 'Landed? I'm at Door 3 outside, black Accord, tracking your bag.' Feels stiff. Graduated Academy last month and want to sound warm but efficient. What text gets them to find you fast without 5 back-and-forths?
Airport Runs 7/11/2026 0 replies 176 viewsSofia L.
Don Eats tips in Miami Beach vs Wynwood - honest comparison Solved🟠 RSG Starter · Community Launch
Beach hotels tip $6 average for me but 18 min parking hassle. Wynwood is $4 but easy in and out. Over a 3 hour shift, which wins on net? I'm tracking $24/hr Beach vs $21 Wynwood but sample is small. Your data?
Don Eats 7/8/2026 0 replies 265 viewsNicole D.
PBI overnight lot lighting and safety after midnight? Open🟠 RSG Starter · Community Launch
I pick up a regular at PBI for a 1:10am arrival from Atlanta. The economy lot is dark on the south side. Anyone use the short-term garage instead and just eat the $4? Safety first, but I keep costs tight.
Airport Runs 7/5/2026 0 replies 94 viewsJT K.
Tax question - tracking miles when you do direct + Don Eats same trip chain? Open🟠 RSG Starter · Community Launch
I start home, drive empty to Wynwood for Don Eats, then deliver, then deadhead to Brickell for direct booking. Which miles count? My accountant said all business miles between first business stop and last, but I want to be clean for IRS.
Community Help 7/9/2026 0 replies 234 viewsLuis G.
Best time to stage at MIA Terminal D on weeknights? Open🟠 RSG Starter · Community Launch
I've been parking at the cell lot around 8:30pm but it fills fast. Tuesdays and Wednesdays feel dead after 10pm. Does anyone stage earlier near LeJeune for better position? I run a Camry, so I avoid the large luggage lane if possible.
Airport Runs 7/2/2026 0 replies 187 viewsManny R.
FLL early morning queue - how early is too early? Solved🟠 RSG Starter · Community Launch
I do Palm Beach to Fort Lauderdale at 4am for the 6am wave. Last week I got there at 4:45am and was #12 in queue. Should I push to 4:15am or am I burning sleep? Trying to stack two airport runs before 9am.
Airport Runs 7/3/2026 0 replies 212 viewsCarlos V.
Vehicle breakdown during Don Eats run - how did you handle customer? Open🟠 RSG Starter · Community Launch
Broke down on 836 with a Pollo Tropical bag in the car. Called customer, explained, refunded tip via app note, and they were cool. Felt bad though. Do you keep a backup cooler bag for handoffs or just cancel immediately?
Don Eats 7/11/2026 0 replies 56 viewsManny R.
Direct booking objection - 'my company pays for Uber' - what worked for you? Solved🟠 RSG Starter · Community Launch
Heard this four times last week in Brickell. Person wants to book direct but accounting only reimburses Uber receipts. I offered a same-format receipt but they said policy requires Uber app. Any workaround you used that finance still accepted?
Academy Questions 7/14/2026 0 replies 278 viewsJasmine T.
Don Eats bags and presentation - do you use branded or keep plain? Open🟠 RSG Starter · Community Launch
I have an RSG tote but wonder if plain black looks more professional for corporate lunches in Brickell. One client asked if I was 'with RSG' and I explained, they loved it and booked a direct ride. So maybe branded helps?
Don Eats 7/17/2026 0 replies 78 viewsSofia L.
PBI student - best place to practice the $5 hold explanation? Solved🟠 RSG Starter · Community Launch
I practice in car but when real client asks, I mumble. Coach E said practice at Publix checkout line small talk. Is there a low stakes place in Palm Beach Gardens where you can rehearse the line with strangers safely? Like networking events?
Academy Questions 7/6/2026 0 replies 132 viewsCarlos V.
Don Eats stacking — which zones in Miami actually work? Open🟠 RSG Starter · Community Launch
I've tried stacking in Wynwood and Brickell, but wait times kill me. Little Havana to Coral Gables seems smoother, 12 minute average pickup. Does anyone double during lunch, 11:30 to 1:30, or is it too chaotic to be worth it?
Don Eats 7/2/2026 0 replies 340 viewsLuis G.
PBI student - best place to practice the $5 hold explanation? Solved🟠 RSG Starter · Community Launch
I practice in car but when real client asks, I mumble. Coach E said practice at Publix checkout line small talk. Is there a low stakes place in Palm Beach Gardens where you can rehearse the line with strangers safely? Like networking events?
Academy Questions 7/6/2026 0 replies 132 viewsCarlos V.
Multi-app driver - how do you pitch direct without sounding pushy? Open🟠 RSG Starter · Community Launch
I drive Uber, Lyft, and get direct requests on Instagram. When someone tips well, I want to say 'I do private rides too' but it feels awkward. What's your soft pitch that doesn't make them uncomfortable? I tried leaving a card with a QR but no bites.
Direct Bookings 7/4/2026 0 replies 167 viewsNicole D.
Sunday Don Eats in Fort Lauderdale - dead or hidden gem? Open🟠 RSG Starter · Community Launch
Saturday is solid in Fort Lauderdale, but Sunday feels slow after 2pm. Church crowd at noon is great, then crickets. Anyone found a Sunday pocket that works - maybe beach hotels checkout day? Trying to make weekends pay for gas.
Don Eats 7/20/2026 0 replies 115 viewsJT K.
Best time to stage at MIA Terminal D on weeknights? Open🟠 RSG Starter · Community Launch
I've been parking at the cell lot around 8:30pm but it fills fast. Tuesdays and Wednesdays feel dead after 10pm. Does anyone stage earlier near LeJeune for better position? I run a Camry, so I avoid the large luggage lane if possible.
Airport Runs 7/2/2026 0 replies 187 viewsManny R.
Tax question - tracking miles when you do direct + Don Eats same trip chain? Open🟠 RSG Starter · Community Launch
I start home, drive empty to Wynwood for Don Eats, then deliver, then deadhead to Brickell for direct booking. Which miles count? My accountant said all business miles between first business stop and last, but I want to be clean for IRS.
Community Help 7/9/2026 0 replies 234 viewsLuis G.
NEMT client no-show policy - how do you handle compassionately? Open🟠 RSG Starter · Community Launch
Client books twice a week for dialysis in Hollywood. Last Tuesday they overslept. Broker says I still get paid after 15 min wait, but I felt bad leaving. How do you balance policy and care? I texted, called, then waited 20.
NEMT Medical 7/8/2026 0 replies 67 viewsNicole D.
Weekend Academy binge - can I finish in one weekend and still retain? Open🟠 RSG Starter · Community Launch
Have 14 hours Sat-Sun blocked. Academy is about 8 hours total. Can I binge it? Or will I forget the scripts by Monday? Weekend warrior here, my weekdays are packed with day job. Need realistic study plan that sticks.
Academy Questions 7/7/2026 0 replies 86 viewsJT K.
Direct booking script that closes at $45+? Open🟠 RSG Starter · Community Launch
I've been using the Academy script verbatim and closing at $35 for FLL to Las Olas. When I say $50 they pause. Jasmine from Fort Lauderdale here, I add the $5 hold explanation after close. Should I anchor higher first or add a return discount to push to $45?
Direct Bookings 7/1/2026 0 replies 312 viewsJasmine T.
Don Eats stacking — which zones in Miami actually work? Open🟠 RSG Starter · Community Launch
I've tried stacking in Wynwood and Brickell, but wait times kill me. Little Havana to Coral Gables seems smoother, 12 minute average pickup. Does anyone double during lunch, 11:30 to 1:30, or is it too chaotic to be worth it?
Don Eats 7/2/2026 0 replies 340 viewsLuis G.
Safety check - rider wants to go to Homestead at 1am, red flags to watch? Open🟠 RSG Starter · Community Launch
New direct inquiry, no referral, wants MIA to Homestead at 1am on Thursday. Profile has no photo. I asked for ID and they hesitated. I declined, trust gut. Did I overreact? What verification do you require for late night long trips?
Community Help 7/8/2026 0 replies 178 viewsNicole D.
NEMT onboarding checklist - what did I miss for AHCA? Open🟠 RSG Starter · Community Launch
Submitted Level 2 background, First Aid, CPR, but AHCA portal keeps saying incomplete. I uploaded driver license, vehicle registration, and insurance. Is there a hidden form for Broward county? Academy module didn't cover Florida specifics.
NEMT Medical 7/16/2026 0 replies 134 viewsSofia L.
Hurricane season prep for South Florida drivers - go bag list? Solved🟠 RSG Starter · Community Launch
Last year I got caught in Fort Lauderdale with a client during a tropical storm warning. Had no water, no portable charger. Building a go bag for car: water, charger pack, first aid, flashlight, cash. What else for gig drivers specifically?
Community Help 7/18/2026 0 replies 155 viewsMarcus W.
NEMT onboarding checklist - what did I miss for AHCA? Open🟠 RSG Starter · Community Launch
Submitted Level 2 background, First Aid, CPR, but AHCA portal keeps saying incomplete. I uploaded driver license, vehicle registration, and insurance. Is there a hidden form for Broward county? Academy module didn't cover Florida specifics.
NEMT Medical 7/16/2026 0 replies 134 viewsSofia L.
Fort Lauderdale lunch rush - which restaurants are actually fast? Open🟠 RSG Starter · Community Launch
Timpano on Las Olas is always ready in 8 minutes, but Cheesecake at Galleria is 22 min average. I want to build a personal fast list for Don Eats. What spots in Fort Lauderdale keep you moving vs make you wait outside sweating?
Don Eats 7/7/2026 0 replies 189 viewsJasmine T.
Miami-Dade NEMT broker payment delay - what documentation saved you? Solved🟠 RSG Starter · Community Launch
Waited 28 days for a May 15 run. Broker said missing pickup signature. I use a paper log and take a photo of the sign-in sheet. Should I switch to a digital app with timestamps? What holds up best in disputes?
NEMT Medical 7/2/2026 0 replies 143 viewsCarlos V.
Wheelchair van vs sedan for NEMT in Miami - what pays better long-term? Open🟠 RSG Starter · Community Launch
Sedan is cheaper on gas, but I see wheelchair jobs at $48 sitting unclaimed. I don't have a ramp yet. Is it smarter to finance a used van or partner with someone who has one and split?
NEMT Medical 7/6/2026 0 replies 198 viewsManny R.
Direct booking objection - 'my company pays for Uber' - what worked for you? Solved🟠 RSG Starter · Community Launch
Heard this four times last week in Brickell. Person wants to book direct but accounting only reimburses Uber receipts. I offered a same-format receipt but they said policy requires Uber app. Any workaround you used that finance still accepted?
Academy Questions 7/14/2026 0 replies 278 viewsJasmine T.
Fort Lauderdale lunch rush - which restaurants are actually fast? Open🟠 RSG Starter · Community Launch
Timpano on Las Olas is always ready in 8 minutes, but Cheesecake at Galleria is 22 min average. I want to build a personal fast list for Don Eats. What spots in Fort Lauderdale keep you moving vs make you wait outside sweating?
Don Eats 7/7/2026 0 replies 189 viewsJasmine T.
MIA vs FLL on Labor Day weekend - where are you staging? Open🟠 RSG Starter · Community Launch
Last year MIA was chaos Friday afternoon, but FLL had shorter waits and better tippers from the cruise crowd. I drive Don Eats usually but want to switch for the weekend. Anyone tracked both airports that weekend?
Airport Runs 7/9/2026 0 replies 118 viewsLuis G.
Reporting a bad experience without doxxing - what's allowed here? Open🟠 RSG Starter · Community Launch
Had a rough NEMT client who yelled at me and slammed door. Want to warn others without naming them. Mods, what's okay to share - general area, behavior pattern without identifying? I don't want to violate privacy but want community safe.
Community Help 7/19/2026 0 replies 71 viewsTanya M.
NEMT starter guide discussion - what should we add next? Closed🟠 RSG Starter · Community Launch
Writing a checklist for new NEMT drivers in our area. So far we have: background check, vehicle inspection, extra insurance rider, broker apps, and a signature log. What would you add for week one? Especially for Miami-Dade to Broward handoffs.
NEMT Medical 7/17/2026 0 replies 89 viewsCoach E.
Mentorship - I finished Academy, what's one thing you wish you knew at graduation? Solved🟠 RSG Starter · Community Launch
I thought I'd be 100% direct bookings after Academy. Reality is mix - some Don Eats, some NEMT, some directs. No single stream at first. What mindset shift helped you most in the first month? I need practical, not motivational.
Community Help 7/1/2026 0 replies 289 viewsSofia L.
Hurricane season prep for South Florida drivers - go bag list? Solved🟠 RSG Starter · Community Launch
Last year I got caught in Fort Lauderdale with a client during a tropical storm warning. Had no water, no portable charger. Building a go bag for car: water, charger pack, first aid, flashlight, cash. What else for gig drivers specifically?
Community Help 7/18/2026 0 replies 155 viewsMarcus W.
WPB to Miami direct at $125 - how to position vs Uber Black at $89? Solved🟠 RSG Starter · Community Launch
Uber Black shows $89-110 for WPB to Brickell. I want $125 for direct because I guarantee pickup time, help with bags, and no surge. How do you frame value without trashing Uber? My regulars love reliability but new clients compare price.
Direct Bookings 7/3/2026 0 replies 298 viewsMarcus W.
Don Eats bags and presentation - do you use branded or keep plain? Open🟠 RSG Starter · Community Launch
I have an RSG tote but wonder if plain black looks more professional for corporate lunches in Brickell. One client asked if I was 'with RSG' and I explained, they loved it and booked a direct ride. So maybe branded helps?
Don Eats 7/17/2026 0 replies 78 viewsSofia L.
Mentorship - I finished Academy, what's one thing you wish you knew at graduation? Solved🟠 RSG Starter · Community Launch
I thought I'd be 100% direct bookings after Academy. Reality is mix - some Don Eats, some NEMT, some directs. No single stream at first. What mindset shift helped you most in the first month? I need practical, not motivational.
Community Help 7/1/2026 0 replies 289 viewsSofia L.
HIPAA and your dashcam - do you turn off audio for medical runs? Solved🟠 RSG Starter · Community Launch
My dashcam records inside audio. For NEMT I started muting it and putting a small sign up. Is that enough? Lawyer friend said video without audio is safer. What setup do you use that protects privacy but keeps you safe?
NEMT Medical 7/15/2026 0 replies 251 viewsLuis G.
Tax question - tracking miles when you do direct + Don Eats same trip chain? Open🟠 RSG Starter · Community Launch
I start home, drive empty to Wynwood for Don Eats, then deliver, then deadhead to Brickell for direct booking. Which miles count? My accountant said all business miles between first business stop and last, but I want to be clean for IRS.
Community Help 7/9/2026 0 replies 234 viewsLuis G.
Direct booking objection - 'my company pays for Uber' - what worked for you? Solved🟠 RSG Starter · Community Launch
Heard this four times last week in Brickell. Person wants to book direct but accounting only reimburses Uber receipts. I offered a same-format receipt but they said policy requires Uber app. Any workaround you used that finance still accepted?
Academy Questions 7/14/2026 0 replies 278 viewsJasmine T.
Fort Lauderdale clinics that always tip for NEMT? Not asking for guarantees Open🟠 RSG Starter · Community Launch
I know we can't promise tips, but some clinics have families who always thank drivers. I'm not asking for names, just general patterns - like morning vs afternoon discharges. My best tippers were Saturday morning in Sunrise.
NEMT Medical 7/14/2026 0 replies 109 viewsJasmine T.
Academy Questions - Module 4 direct booking roleplay - how strict is grading? Open🟠 RSG Starter · Community Launch
I did the roleplay for $5 hold and forgot to say 'applied to your fare'. Auto feedback said missing key phrase. Is that a fail or do mentors review? I recorded 4 takes already. Academy says peer review but not clear.
Academy Questions 7/2/2026 0 replies 197 viewsSofia L.
NEMT onboarding checklist - what did I miss for AHCA? Open🟠 RSG Starter · Community Launch
Submitted Level 2 background, First Aid, CPR, but AHCA portal keeps saying incomplete. I uploaded driver license, vehicle registration, and insurance. Is there a hidden form for Broward county? Academy module didn't cover Florida specifics.
NEMT Medical 7/16/2026 0 replies 134 viewsSofia L.
Academy notes - do you handwrite or type during audio lessons? Open🟠 RSG Starter · Community Launch
Module 2 audio is dense. I typed notes but didn't remember. Switched to handwriting and score went up 20% on quiz. Anyone else find handwriting sticks better for the direct booking scripts? Or use flashcards app?
Academy Questions 7/11/2026 0 replies 45 viewsNicole D.
Office hours - what do you want covered this Friday live? Open🟠 RSG Starter · Community Launch
Hosting Friday 7pm live for Academy students. We can cover direct booking objections, Don Eats stacking map, or NEMT certification steps. Vote in replies: 1 for objections, 2 for stacking, 3 for NEMT. We'll go where you have most questions.
Academy Questions 7/18/2026 0 replies 195 viewsCoach E.
Direct booking script that closes at $45+? Open🟠 RSG Starter · Community Launch
I've been using the Academy script verbatim and closing at $35 for FLL to Las Olas. When I say $50 they pause. Jasmine from Fort Lauderdale here, I add the $5 hold explanation after close. Should I anchor higher first or add a return discount to push to $45?
Direct Bookings 7/1/2026 0 replies 312 viewsJasmine T.
Multi-app while queueing at MIA - do you pause or stay both on? Open🟠 RSG Starter · Community Launch
When I'm in the MIA queue I keep Uber and Lyft both active because wait can be 40 minutes. Got a $22 ride to Brickell while waiting yesterday and lost my spot. Do you pause one app, or is there a better rule?
Airport Runs 7/7/2026 0 replies 156 viewsNicole D.
Miami-Dade NEMT broker payment delay - what documentation saved you? Solved🟠 RSG Starter · Community Launch
Waited 28 days for a May 15 run. Broker said missing pickup signature. I use a paper log and take a photo of the sign-in sheet. Should I switch to a digital app with timestamps? What holds up best in disputes?
NEMT Medical 7/2/2026 0 replies 143 viewsCarlos V.
Reporting a bad experience without doxxing - what's allowed here? Open🟠 RSG Starter · Community Launch
Had a rough NEMT client who yelled at me and slammed door. Want to warn others without naming them. Mods, what's okay to share - general area, behavior pattern without identifying? I don't want to violate privacy but want community safe.
Community Help 7/19/2026 0 replies 71 viewsTanya M.
Don Eats bags and presentation - do you use branded or keep plain? Open🟠 RSG Starter · Community Launch
I have an RSG tote but wonder if plain black looks more professional for corporate lunches in Brickell. One client asked if I was 'with RSG' and I explained, they loved it and booked a direct ride. So maybe branded helps?
Don Eats 7/17/2026 0 replies 78 viewsSofia L.
Welcome to the Forum - how to use this space well Open🟠 RSG Starter · Community Launch
First posts are live so you can see how it feels with real topics. Post one question you're actually facing this week. Keep it specific with city, time, and what you tried. Reply to one other thread with what worked for you. That's how we build trust.
Community Help 6/30/2026 0 replies 310 viewsCoach E.
Deadhead from Miami to FLL for a $68 direct booking - worth it? Closed🟠 RSG Starter · Community Launch
Client in Brickell wants FLL pickup at 5:30am, $68 flat, 30 minutes away empty. I quoted $85 because of deadhead and tolls but they pushed back. What's your floor for deadhead distance in early morning?
Airport Runs 7/8/2026 0 replies 203 viewsJasmine T.
Academy Questions - Module 4 direct booking roleplay - how strict is grading? Open🟠 RSG Starter · Community Launch
I did the roleplay for $5 hold and forgot to say 'applied to your fare'. Auto feedback said missing key phrase. Is that a fail or do mentors review? I recorded 4 takes already. Academy says peer review but not clear.
Academy Questions 7/2/2026 0 replies 197 viewsSofia L.
Wheelchair van vs sedan for NEMT in Miami - what pays better long-term? Open🟠 RSG Starter · Community Launch
Sedan is cheaper on gas, but I see wheelchair jobs at $48 sitting unclaimed. I don't have a ramp yet. Is it smarter to finance a used van or partner with someone who has one and split?
NEMT Medical 7/6/2026 0 replies 198 viewsManny R.
NEMT client no-show policy - how do you handle compassionately? Open🟠 RSG Starter · Community Launch
Client books twice a week for dialysis in Hollywood. Last Tuesday they overslept. Broker says I still get paid after 15 min wait, but I felt bad leaving. How do you balance policy and care? I texted, called, then waited 20.
NEMT Medical 7/8/2026 0 replies 67 viewsNicole D.
SlowShift voucher + direct booking - can you combine them ethically? Open🟠 RSG Starter · Community Launch
Local cafe gives SlowShift vouchers for drivers who bring customers. If my direct booking client wants to stop for coffee, can I give them the voucher after? I don't want it to look like a kickback. How do you handle transparency here?
Direct Bookings 7/18/2026 0 replies 73 viewsTanya M.
Academy Module 7 - legal bundle question about LLC vs sole prop in Florida Open🟠 RSG Starter · Community Launch
Module 7 says LLC protects personal assets but costs $140 to file plus annual report. I'm at $1,500/month side income, not full time yet. Is sole prop with good insurance enough until I hit $3k consistent? What did you do first year?
Academy Questions 7/16/2026 0 replies 161 viewsMarcus W.
MIA runner - who wants to cover my Tuesday 4am for a family event? Closed🟠 RSG Starter · Community Launch
Can't do my regular Tuesday 4am MIA to Brickell $55 direct this week. Family in town. Client is easy, lives near Blue Lagoon. I can introduce you via text and you keep full fare. Must have Academy badge or at least 3 references. DM me in Community first.
Community Help 7/5/2026 0 replies 64 viewsManny R.
Miami-Dade NEMT broker payment delay - what documentation saved you? Solved🟠 RSG Starter · Community Launch
Waited 28 days for a May 15 run. Broker said missing pickup signature. I use a paper log and take a photo of the sign-in sheet. Should I switch to a digital app with timestamps? What holds up best in disputes?
NEMT Medical 7/2/2026 0 replies 143 viewsCarlos V.
Weekend Academy binge - can I finish in one weekend and still retain? Open🟠 RSG Starter · Community Launch
Have 14 hours Sat-Sun blocked. Academy is about 8 hours total. Can I binge it? Or will I forget the scripts by Monday? Weekend warrior here, my weekdays are packed with day job. Need realistic study plan that sticks.
Academy Questions 7/7/2026 0 replies 86 viewsJT K.
Direct booking objection - 'my company pays for Uber' - what worked for you? Solved🟠 RSG Starter · Community Launch
Heard this four times last week in Brickell. Person wants to book direct but accounting only reimburses Uber receipts. I offered a same-format receipt but they said policy requires Uber app. Any workaround you used that finance still accepted?
Academy Questions 7/14/2026 0 replies 278 viewsJasmine T.
Don Eats tips in Miami Beach vs Wynwood - honest comparison Solved🟠 RSG Starter · Community Launch
Beach hotels tip $6 average for me but 18 min parking hassle. Wynwood is $4 but easy in and out. Over a 3 hour shift, which wins on net? I'm tracking $24/hr Beach vs $21 Wynwood but sample is small. Your data?
Don Eats 7/8/2026 0 replies 265 viewsNicole D.
Tax question - tracking miles when you do direct + Don Eats same trip chain? Open🟠 RSG Starter · Community Launch
I start home, drive empty to Wynwood for Don Eats, then deliver, then deadhead to Brickell for direct booking. Which miles count? My accountant said all business miles between first business stop and last, but I want to be clean for IRS.
Community Help 7/9/2026 0 replies 234 viewsLuis G.
NEMT starter guide discussion - what should we add next? Closed🟠 RSG Starter · Community Launch
Writing a checklist for new NEMT drivers in our area. So far we have: background check, vehicle inspection, extra insurance rider, broker apps, and a signature log. What would you add for week one? Especially for Miami-Dade to Broward handoffs.
NEMT Medical 7/17/2026 0 replies 89 viewsCoach E.
Vehicle breakdown during Don Eats run - how did you handle customer? Open🟠 RSG Starter · Community Launch
Broke down on 836 with a Pollo Tropical bag in the car. Called customer, explained, refunded tip via app note, and they were cool. Felt bad though. Do you keep a backup cooler bag for handoffs or just cancel immediately?
Don Eats 7/11/2026 0 replies 56 viewsManny R.
Don Eats + airport same day - scheduling that won't burn you out Open🟠 RSG Starter · Community Launch
I do PBI morning shift 5-9am, then Don Eats 11-2. By 2pm I'm wiped. Tried energy drinks, not sustainable. How do you structure a split day without crashing? I want direct bookings in between but need energy.
Don Eats 7/14/2026 0 replies 102 viewsCarlos V.
Mentorship - I finished Academy, what's one thing you wish you knew at graduation? Solved🟠 RSG Starter · Community Launch
I thought I'd be 100% direct bookings after Academy. Reality is mix - some Don Eats, some NEMT, some directs. No single stream at first. What mindset shift helped you most in the first month? I need practical, not motivational.
Community Help 7/1/2026 0 replies 289 viewsSofia L.
Multi-app while queueing at MIA - do you pause or stay both on? Open🟠 RSG Starter · Community Launch
When I'm in the MIA queue I keep Uber and Lyft both active because wait can be 40 minutes. Got a $22 ride to Brickell while waiting yesterday and lost my spot. Do you pause one app, or is there a better rule?
Airport Runs 7/7/2026 0 replies 156 viewsNicole D.
Childcare swap for early morning drivers in Broward? Open🟠 RSG Starter · Community Launch
I need 4:30am coverage in Fort Lauderdale for two kids, 7 and 9, twice a week. Husband works nights. Would love to trade with another driver family - I can cover afternoons 3-6pm when I'm off Don Eats. Anyone in similar situation near Sunrise?
Community Help 7/15/2026 0 replies 93 viewsJasmine T.
Airport runs with medical clients - separate rules in Broward? Open🟠 RSG Starter · Community Launch
I have a client who uses wheelchair assistance at FLL but also books me for non-medical airport runs. Broward has different curb rules for medical vs rideshare. Do you switch plates or just document it differently?
Airport Runs 7/14/2026 0 replies 81 viewsTanya M.
HIPAA and your dashcam - do you turn off audio for medical runs? Solved🟠 RSG Starter · Community Launch
My dashcam records inside audio. For NEMT I started muting it and putting a small sign up. Is that enough? Lawyer friend said video without audio is safer. What setup do you use that protects privacy but keeps you safe?
NEMT Medical 7/15/2026 0 replies 251 viewsLuis G.
Don Eats client turned into weekly direct - how did you ask? Open🟠 RSG Starter · Community Launch
Delivered to a law office in Brickell every Friday, they tip $8. Last week they asked if I do airport rides. I said yes but fumbled the rate. Should I have said $55 off the bat? How do you transition a food delivery rapport to a ride client smoothly?
Direct Bookings 7/7/2026 0 replies 142 viewsLuis G.
PBI overnight lot lighting and safety after midnight? Open🟠 RSG Starter · Community Launch
I pick up a regular at PBI for a 1:10am arrival from Atlanta. The economy lot is dark on the south side. Anyone use the short-term garage instead and just eat the $4? Safety first, but I keep costs tight.
Airport Runs 7/5/2026 0 replies 94 viewsJT K.
Don Eats + airport same day - scheduling that won't burn you out Open🟠 RSG Starter · Community Launch
I do PBI morning shift 5-9am, then Don Eats 11-2. By 2pm I'm wiped. Tried energy drinks, not sustainable. How do you structure a split day without crashing? I want direct bookings in between but need energy.
Don Eats 7/14/2026 0 replies 102 viewsCarlos V.
Anyone doing NEMT runs in Broward? Insurance question Open🟠 RSG Starter · Community Launch
Broker wants additional insured certificate for Broward transports. My personal auto policy said no to NEMT. I switched to a commercial rider but the cost jumped $95/mo. Anyone found a Florida-friendly carrier that understands part-time NEMT?
NEMT Medical 7/1/2026 0 replies 221 viewsTanya M.
Safety check - rider wants to go to Homestead at 1am, red flags to watch? Open🟠 RSG Starter · Community Launch
New direct inquiry, no referral, wants MIA to Homestead at 1am on Thursday. Profile has no photo. I asked for ID and they hesitated. I declined, trust gut. Did I overreact? What verification do you require for late night long trips?
Community Help 7/8/2026 0 replies 178 viewsNicole D.
Direct booking pickup at MIA arrivals - best text to send before landing? Open🟠 RSG Starter · Community Launch
I send: 'Landed? I'm at Door 3 outside, black Accord, tracking your bag.' Feels stiff. Graduated Academy last month and want to sound warm but efficient. What text gets them to find you fast without 5 back-and-forths?
Airport Runs 7/11/2026 0 replies 176 viewsSofia L.
Reporting a bad experience without doxxing - what's allowed here? Open🟠 RSG Starter · Community Launch
Had a rough NEMT client who yelled at me and slammed door. Want to warn others without naming them. Mods, what's okay to share - general area, behavior pattern without identifying? I don't want to violate privacy but want community safe.
Community Help 7/19/2026 0 replies 71 viewsTanya M.
Academy grad question - my close rate is stuck at 20%, what fixed yours? Solved🟠 RSG Starter · Community Launch
Graduated three weeks ago. Tracking 15 pitches, 3 closes at $40 average. I get nervous at the hold part and rush it. Mentor in Academy said practice the pause. Did recording yourself help? Or did you change the opening line?
Direct Bookings 7/9/2026 0 replies 276 viewsSofia L.
Academy Module 7 - legal bundle question about LLC vs sole prop in Florida Open🟠 RSG Starter · Community Launch
Module 7 says LLC protects personal assets but costs $140 to file plus annual report. I'm at $1,500/month side income, not full time yet. Is sole prop with good insurance enough until I hit $3k consistent? What did you do first year?
Academy Questions 7/16/2026 0 replies 161 viewsMarcus W.
Don Eats tips in Miami Beach vs Wynwood - honest comparison Solved🟠 RSG Starter · Community Launch
Beach hotels tip $6 average for me but 18 min parking hassle. Wynwood is $4 but easy in and out. Over a 3 hour shift, which wins on net? I'm tracking $24/hr Beach vs $21 Wynwood but sample is small. Your data?
Don Eats 7/8/2026 0 replies 265 viewsNicole D.
Don Eats + airport same day - scheduling that won't burn you out Open🟠 RSG Starter · Community Launch
I do PBI morning shift 5-9am, then Don Eats 11-2. By 2pm I'm wiped. Tried energy drinks, not sustainable. How do you structure a split day without crashing? I want direct bookings in between but need energy.
Don Eats 7/14/2026 0 replies 102 viewsCarlos V.
Academy income calculator showed $3,200 but I'm at $1,800 - gap analysis help Open🟠 RSG Starter · Community Launch
Calculator assumed 15 directs at $45 and 10 Don Eats at $8 tip. I'm actually at 6 directs and 8 Don Eats. Gap is closing rate and not enough pitches. I pitch 3 times a week but need 12. How do you pitch more without feeling salesy every ride?
Academy Questions 7/3/2026 0 replies 223 viewsLuis G.
PBI student - best place to practice the $5 hold explanation? Solved🟠 RSG Starter · Community Launch
I practice in car but when real client asks, I mumble. Coach E said practice at Publix checkout line small talk. Is there a low stakes place in Palm Beach Gardens where you can rehearse the line with strangers safely? Like networking events?
Academy Questions 7/6/2026 0 replies 132 viewsCarlos V.
Deadhead from Miami to FLL for a $68 direct booking - worth it? Closed🟠 RSG Starter · Community Launch
Client in Brickell wants FLL pickup at 5:30am, $68 flat, 30 minutes away empty. I quoted $85 because of deadhead and tolls but they pushed back. What's your floor for deadhead distance in early morning?
Airport Runs 7/8/2026 0 replies 203 viewsJasmine T.
MIA vs FLL on Labor Day weekend - where are you staging? Open🟠 RSG Starter · Community Launch
Last year MIA was chaos Friday afternoon, but FLL had shorter waits and better tippers from the cruise crowd. I drive Don Eats usually but want to switch for the weekend. Anyone tracked both airports that weekend?
Airport Runs 7/9/2026 0 replies 118 viewsLuis G.
Don Eats stacking — which zones in Miami actually work? Open🟠 RSG Starter · Community Launch
I've tried stacking in Wynwood and Brickell, but wait times kill me. Little Havana to Coral Gables seems smoother, 12 minute average pickup. Does anyone double during lunch, 11:30 to 1:30, or is it too chaotic to be worth it?
Don Eats 7/2/2026 0 replies 340 viewsLuis G.
MIA runner - who wants to cover my Tuesday 4am for a family event? Closed🟠 RSG Starter · Community Launch
Can't do my regular Tuesday 4am MIA to Brickell $55 direct this week. Family in town. Client is easy, lives near Blue Lagoon. I can introduce you via text and you keep full fare. Must have Academy badge or at least 3 references. DM me in Community first.
Community Help 7/5/2026 0 replies 64 viewsManny R.
Academy notes - do you handwrite or type during audio lessons? Open🟠 RSG Starter · Community Launch
Module 2 audio is dense. I typed notes but didn't remember. Switched to handwriting and score went up 20% on quiz. Anyone else find handwriting sticks better for the direct booking scripts? Or use flashcards app?
Academy Questions 7/11/2026 0 replies 45 viewsNicole D.
Fort Lauderdale clinics that always tip for NEMT? Not asking for guarantees Open🟠 RSG Starter · Community Launch
I know we can't promise tips, but some clinics have families who always thank drivers. I'm not asking for names, just general patterns - like morning vs afternoon discharges. My best tippers were Saturday morning in Sunrise.
NEMT Medical 7/14/2026 0 replies 109 viewsJasmine T.
Academy notes - do you handwrite or type during audio lessons? Open🟠 RSG Starter · Community Launch
Module 2 audio is dense. I typed notes but didn't remember. Switched to handwriting and score went up 20% on quiz. Anyone else find handwriting sticks better for the direct booking scripts? Or use flashcards app?
Academy Questions 7/11/2026 0 replies 45 viewsNicole D.
Fort Lauderdale lunch rush - which restaurants are actually fast? Open🟠 RSG Starter · Community Launch
Timpano on Las Olas is always ready in 8 minutes, but Cheesecake at Galleria is 22 min average. I want to build a personal fast list for Don Eats. What spots in Fort Lauderdale keep you moving vs make you wait outside sweating?
Don Eats 7/7/2026 0 replies 189 viewsJasmine T.
WPB airport regulars - how do you explain the $5 hold to new riders? Solved🟠 RSG Starter · Community Launch
I tell them it's a courtesy hold to reserve the time, applied to the fare, but some think it's an extra fee. Lost a regular last week over this. How do you phrase it so it feels professional and not salesy? I use the Academy script but want to tweak it.
Airport Runs 7/10/2026 0 replies 267 viewsMarcus W.
MIA runner - who wants to cover my Tuesday 4am for a family event? Closed🟠 RSG Starter · Community Launch
Can't do my regular Tuesday 4am MIA to Brickell $55 direct this week. Family in town. Client is easy, lives near Blue Lagoon. I can introduce you via text and you keep full fare. Must have Academy badge or at least 3 references. DM me in Community first.
Community Help 7/5/2026 0 replies 64 viewsManny R.
Academy income calculator showed $3,200 but I'm at $1,800 - gap analysis help Open🟠 RSG Starter · Community Launch
Calculator assumed 15 directs at $45 and 10 Don Eats at $8 tip. I'm actually at 6 directs and 8 Don Eats. Gap is closing rate and not enough pitches. I pitch 3 times a week but need 12. How do you pitch more without feeling salesy every ride?
Academy Questions 7/3/2026 0 replies 223 viewsLuis G.
Academy Module 7 - legal bundle question about LLC vs sole prop in Florida Open🟠 RSG Starter · Community Launch
Module 7 says LLC protects personal assets but costs $140 to file plus annual report. I'm at $1,500/month side income, not full time yet. Is sole prop with good insurance enough until I hit $3k consistent? What did you do first year?
Academy Questions 7/16/2026 0 replies 161 viewsMarcus W.
Don Eats acceptance rate dropped after I declined 3 in Brickell - help? Closed🟠 RSG Starter · Community Launch
Declined three low-tip runs downtown and my rate went 92 to 71. Got fewer pings after that. Is rate affecting dispatch or was it just slow? I drive WPB usually, but tried Miami Friday. Need to know if I should accept more there.
Don Eats 7/4/2026 0 replies 226 viewsMarcus W.
Fort Lauderdale clinics that always tip for NEMT? Not asking for guarantees Open🟠 RSG Starter · Community Launch
I know we can't promise tips, but some clinics have families who always thank drivers. I'm not asking for names, just general patterns - like morning vs afternoon discharges. My best tippers were Saturday morning in Sunrise.
NEMT Medical 7/14/2026 0 replies 109 viewsJasmine T.
Academy grad question - my close rate is stuck at 20%, what fixed yours? Solved🟠 RSG Starter · Community Launch
Graduated three weeks ago. Tracking 15 pitches, 3 closes at $40 average. I get nervous at the hold part and rush it. Mentor in Academy said practice the pause. Did recording yourself help? Or did you change the opening line?
Direct Bookings 7/9/2026 0 replies 276 viewsSofia L.
Multi-app driver - how do you pitch direct without sounding pushy? Open🟠 RSG Starter · Community Launch
I drive Uber, Lyft, and get direct requests on Instagram. When someone tips well, I want to say 'I do private rides too' but it feels awkward. What's your soft pitch that doesn't make them uncomfortable? I tried leaving a card with a QR but no bites.
Direct Bookings 7/4/2026 0 replies 167 viewsNicole D.
MIA business traveler wants receipts with company name - template? Open🟠 RSG Starter · Community Launch
Regular from Brickell works for a freight company, needs receipt with EIN and trip purpose for expense report. I use Square for $5 holds. Do you make a separate invoice template in Canva or just edit Square receipt? Want it to look pro.
Direct Bookings 7/15/2026 0 replies 88 viewsManny R.
Weekend warrior - how do you get direct bookings when you only drive Fri-Sun? Open🟠 RSG Starter · Community Launch
I work a 9-5 and drive weekends in Broward. Hard to build regulars when I'm not daily. I tried leaving cards at hotels in Fort Lauderdale but managers said no. What's worked for part-timers to get 2-3 solid directs you own?
Direct Bookings 7/19/2026 0 replies 201 viewsJT K.
Welcome to the Forum - how to use this space well Open🟠 RSG Starter · Community Launch
First posts are live so you can see how it feels with real topics. Post one question you're actually facing this week. Keep it specific with city, time, and what you tried. Reply to one other thread with what worked for you. That's how we build trust.
Community Help 6/30/2026 0 replies 310 viewsCoach E.
Direct booking pickup at MIA arrivals - best text to send before landing? Open🟠 RSG Starter · Community Launch
I send: 'Landed? I'm at Door 3 outside, black Accord, tracking your bag.' Feels stiff. Graduated Academy last month and want to sound warm but efficient. What text gets them to find you fast without 5 back-and-forths?
Airport Runs 7/11/2026 0 replies 176 viewsSofia L.
Office hours - what do you want covered this Friday live? Open🟠 RSG Starter · Community Launch
Hosting Friday 7pm live for Academy students. We can cover direct booking objections, Don Eats stacking map, or NEMT certification steps. Vote in replies: 1 for objections, 2 for stacking, 3 for NEMT. We'll go where you have most questions.
Academy Questions 7/18/2026 0 replies 195 viewsCoach E.
PBI morning shift - regular wants Mon/Wed/Fri at 6am, contract wording? Open🟠 RSG Starter · Community Launch
Client in Jupiter wants M/W/F 6am to PBI through August, $38 each. I want a simple text agreement about cancellations - like 12 hour notice or $20 fee. Anyone have one-paragraph language that works in Florida without being legal heavy?
Direct Bookings 7/10/2026 0 replies 119 viewsCarlos V.
Office hours - what do you want covered this Friday live? Open🟠 RSG Starter · Community Launch
Hosting Friday 7pm live for Academy students. We can cover direct booking objections, Don Eats stacking map, or NEMT certification steps. Vote in replies: 1 for objections, 2 for stacking, 3 for NEMT. We'll go where you have most questions.
Academy Questions 7/18/2026 0 replies 195 viewsCoach E.
Academy income calculator showed $3,200 but I'm at $1,800 - gap analysis help Open🟠 RSG Starter · Community Launch
Calculator assumed 15 directs at $45 and 10 Don Eats at $8 tip. I'm actually at 6 directs and 8 Don Eats. Gap is closing rate and not enough pitches. I pitch 3 times a week but need 12. How do you pitch more without feeling salesy every ride?
Academy Questions 7/3/2026 0 replies 223 viewsLuis G.
Sunday Don Eats in Fort Lauderdale - dead or hidden gem? Open🟠 RSG Starter · Community Launch
Saturday is solid in Fort Lauderdale, but Sunday feels slow after 2pm. Church crowd at noon is great, then crickets. Anyone found a Sunday pocket that works - maybe beach hotels checkout day? Trying to make weekends pay for gas.
Don Eats 7/20/2026 0 replies 115 viewsJT K.
Wheelchair van vs sedan for NEMT in Miami - what pays better long-term? Open🟠 RSG Starter · Community Launch
Sedan is cheaper on gas, but I see wheelchair jobs at $48 sitting unclaimed. I don't have a ramp yet. Is it smarter to finance a used van or partner with someone who has one and split?
NEMT Medical 7/6/2026 0 replies 198 viewsManny R.
Direct booking objection - 'my company pays for Uber' - what worked for you? Solved🟠 RSG Starter · Community Launch
Heard this four times last week in Brickell. Person wants to book direct but accounting only reimburses Uber receipts. I offered a same-format receipt but they said policy requires Uber app. Any workaround you used that finance still accepted?
Academy Questions 7/14/2026 0 replies 278 viewsJasmine T.
Childcare swap for early morning drivers in Broward? Open🟠 RSG Starter · Community Launch
I need 4:30am coverage in Fort Lauderdale for two kids, 7 and 9, twice a week. Husband works nights. Would love to trade with another driver family - I can cover afternoons 3-6pm when I'm off Don Eats. Anyone in similar situation near Sunrise?
Community Help 7/15/2026 0 replies 93 viewsJasmine T.
Weekend Academy binge - can I finish in one weekend and still retain? Open🟠 RSG Starter · Community Launch
Have 14 hours Sat-Sun blocked. Academy is about 8 hours total. Can I binge it? Or will I forget the scripts by Monday? Weekend warrior here, my weekdays are packed with day job. Need realistic study plan that sticks.
Academy Questions 7/7/2026 0 replies 86 viewsJT K.
Academy Module 7 - legal bundle question about LLC vs sole prop in Florida Open🟠 RSG Starter · Community Launch
Module 7 says LLC protects personal assets but costs $140 to file plus annual report. I'm at $1,500/month side income, not full time yet. Is sole prop with good insurance enough until I hit $3k consistent? What did you do first year?
Academy Questions 7/16/2026 0 replies 161 viewsMarcus W.
Airport runs with medical clients - separate rules in Broward? Open🟠 RSG Starter · Community Launch
I have a client who uses wheelchair assistance at FLL but also books me for non-medical airport runs. Broward has different curb rules for medical vs rideshare. Do you switch plates or just document it differently?
Airport Runs 7/14/2026 0 replies 81 viewsTanya M.
Academy notes - do you handwrite or type during audio lessons? Open🟠 RSG Starter · Community Launch
Module 2 audio is dense. I typed notes but didn't remember. Switched to handwriting and score went up 20% on quiz. Anyone else find handwriting sticks better for the direct booking scripts? Or use flashcards app?
Academy Questions 7/11/2026 0 replies 45 viewsNicole D.
Don Eats acceptance rate dropped after I declined 3 in Brickell - help? Closed🟠 RSG Starter · Community Launch
Declined three low-tip runs downtown and my rate went 92 to 71. Got fewer pings after that. Is rate affecting dispatch or was it just slow? I drive WPB usually, but tried Miami Friday. Need to know if I should accept more there.
Don Eats 7/4/2026 0 replies 226 viewsMarcus W.
Vehicle breakdown during Don Eats run - how did you handle customer? Open🟠 RSG Starter · Community Launch
Broke down on 836 with a Pollo Tropical bag in the car. Called customer, explained, refunded tip via app note, and they were cool. Felt bad though. Do you keep a backup cooler bag for handoffs or just cancel immediately?
Don Eats 7/11/2026 0 replies 56 viewsManny R.
Don Eats bags and presentation - do you use branded or keep plain? Open🟠 RSG Starter · Community Launch
I have an RSG tote but wonder if plain black looks more professional for corporate lunches in Brickell. One client asked if I was 'with RSG' and I explained, they loved it and booked a direct ride. So maybe branded helps?
Don Eats 7/17/2026 0 replies 78 viewsSofia L.
Reporting a bad experience without doxxing - what's allowed here? Open🟠 RSG Starter · Community Launch
Had a rough NEMT client who yelled at me and slammed door. Want to warn others without naming them. Mods, what's okay to share - general area, behavior pattern without identifying? I don't want to violate privacy but want community safe.
Community Help 7/19/2026 0 replies 71 viewsTanya M.
Office hours - what do you want covered this Friday live? Open🟠 RSG Starter · Community Launch
Hosting Friday 7pm live for Academy students. We can cover direct booking objections, Don Eats stacking map, or NEMT certification steps. Vote in replies: 1 for objections, 2 for stacking, 3 for NEMT. We'll go where you have most questions.
Academy Questions 7/18/2026 0 replies 195 viewsCoach E.
Safety check - rider wants to go to Homestead at 1am, red flags to watch? Open🟠 RSG Starter · Community Launch
New direct inquiry, no referral, wants MIA to Homestead at 1am on Thursday. Profile has no photo. I asked for ID and they hesitated. I declined, trust gut. Did I overreact? What verification do you require for late night long trips?
Community Help 7/8/2026 0 replies 178 viewsNicole D.
NEMT client no-show policy - how do you handle compassionately? Open🟠 RSG Starter · Community Launch
Client books twice a week for dialysis in Hollywood. Last Tuesday they overslept. Broker says I still get paid after 15 min wait, but I felt bad leaving. How do you balance policy and care? I texted, called, then waited 20.
NEMT Medical 7/8/2026 0 replies 67 viewsNicole D.
Direct booking script that closes at $45+? Open🟠 RSG Starter · Community Launch
I've been using the Academy script verbatim and closing at $35 for FLL to Las Olas. When I say $50 they pause. Jasmine from Fort Lauderdale here, I add the $5 hold explanation after close. Should I anchor higher first or add a return discount to push to $45?
Direct Bookings 7/1/2026 0 replies 312 viewsJasmine T.
Weekend Academy binge - can I finish in one weekend and still retain? Open🟠 RSG Starter · Community Launch
Have 14 hours Sat-Sun blocked. Academy is about 8 hours total. Can I binge it? Or will I forget the scripts by Monday? Weekend warrior here, my weekdays are packed with day job. Need realistic study plan that sticks.
Academy Questions 7/7/2026 0 replies 86 viewsJT K.
WPB to Miami direct at $125 - how to position vs Uber Black at $89? Solved🟠 RSG Starter · Community Launch
Uber Black shows $89-110 for WPB to Brickell. I want $125 for direct because I guarantee pickup time, help with bags, and no surge. How do you frame value without trashing Uber? My regulars love reliability but new clients compare price.
Direct Bookings 7/3/2026 0 replies 298 viewsMarcus W.
PBI morning shift - regular wants Mon/Wed/Fri at 6am, contract wording? Open🟠 RSG Starter · Community Launch
Client in Jupiter wants M/W/F 6am to PBI through August, $38 each. I want a simple text agreement about cancellations - like 12 hour notice or $20 fee. Anyone have one-paragraph language that works in Florida without being legal heavy?
Direct Bookings 7/10/2026 0 replies 119 viewsCarlos V.
Safety check - rider wants to go to Homestead at 1am, red flags to watch? Open🟠 RSG Starter · Community Launch
New direct inquiry, no referral, wants MIA to Homestead at 1am on Thursday. Profile has no photo. I asked for ID and they hesitated. I declined, trust gut. Did I overreact? What verification do you require for late night long trips?
Community Help 7/8/2026 0 replies 178 viewsNicole D.
Childcare swap for early morning drivers in Broward? Open🟠 RSG Starter · Community Launch
I need 4:30am coverage in Fort Lauderdale for two kids, 7 and 9, twice a week. Husband works nights. Would love to trade with another driver family - I can cover afternoons 3-6pm when I'm off Don Eats. Anyone in similar situation near Sunrise?
Community Help 7/15/2026 0 replies 93 viewsJasmine T.
Academy Questions - Module 4 direct booking roleplay - how strict is grading? Open🟠 RSG Starter · Community Launch
I did the roleplay for $5 hold and forgot to say 'applied to your fare'. Auto feedback said missing key phrase. Is that a fail or do mentors review? I recorded 4 takes already. Academy says peer review but not clear.
Academy Questions 7/2/2026 0 replies 197 viewsSofia L.
Don Eats client turned into weekly direct - how did you ask? Open🟠 RSG Starter · Community Launch
Delivered to a law office in Brickell every Friday, they tip $8. Last week they asked if I do airport rides. I said yes but fumbled the rate. Should I have said $55 off the bat? How do you transition a food delivery rapport to a ride client smoothly?
Direct Bookings 7/7/2026 0 replies 142 viewsLuis G.
Hurricane season prep for South Florida drivers - go bag list? Solved🟠 RSG Starter · Community Launch
Last year I got caught in Fort Lauderdale with a client during a tropical storm warning. Had no water, no portable charger. Building a go bag for car: water, charger pack, first aid, flashlight, cash. What else for gig drivers specifically?
Community Help 7/18/2026 0 replies 155 viewsMarcus W.
MIA business traveler wants receipts with company name - template? Open🟠 RSG Starter · Community Launch
Regular from Brickell works for a freight company, needs receipt with EIN and trip purpose for expense report. I use Square for $5 holds. Do you make a separate invoice template in Canva or just edit Square receipt? Want it to look pro.
Direct Bookings 7/15/2026 0 replies 88 viewsManny R.
Weekend warrior - how do you get direct bookings when you only drive Fri-Sun? Open🟠 RSG Starter · Community Launch
I work a 9-5 and drive weekends in Broward. Hard to build regulars when I'm not daily. I tried leaving cards at hotels in Fort Lauderdale but managers said no. What's worked for part-timers to get 2-3 solid directs you own?
Direct Bookings 7/19/2026 0 replies 201 viewsJT K.
Welcome to the Forum - how to use this space well Open🟠 RSG Starter · Community Launch
First posts are live so you can see how it feels with real topics. Post one question you're actually facing this week. Keep it specific with city, time, and what you tried. Reply to one other thread with what worked for you. That's how we build trust.
Community Help 6/30/2026 0 replies 310 viewsCoach E.
SlowShift voucher + direct booking - can you combine them ethically? Open🟠 RSG Starter · Community Launch
Local cafe gives SlowShift vouchers for drivers who bring customers. If my direct booking client wants to stop for coffee, can I give them the voucher after? I don't want it to look like a kickback. How do you handle transparency here?
Direct Bookings 7/18/2026 0 replies 73 viewsTanya M.
Academy Questions - Module 4 direct booking roleplay - how strict is grading? Open🟠 RSG Starter · Community Launch
I did the roleplay for $5 hold and forgot to say 'applied to your fare'. Auto feedback said missing key phrase. Is that a fail or do mentors review? I recorded 4 takes already. Academy says peer review but not clear.
Academy Questions 7/2/2026 0 replies 197 viewsSofia L.
PBI student - best place to practice the $5 hold explanation? Solved🟠 RSG Starter · Community Launch
I practice in car but when real client asks, I mumble. Coach E said practice at Publix checkout line small talk. Is there a low stakes place in Palm Beach Gardens where you can rehearse the line with strangers safely? Like networking events?
Academy Questions 7/6/2026 0 replies 132 viewsCarlos V.