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RSG FAQs
Quick, honest answers about how RSG works — membership, direct bookings with BookTheDon, your Drivers Directory profile and Digital Business Card, RSG Rewards, and Don Delivery. This is the same five-question FAQ set from the RSG homepage, now always one tap away from your Driver HQ.
Membership value100% direct faresDirectory + Business CardRewards & local dealsDon Delivery zero-commission
FAQ
Clear answers before you join
The free card gives you a concrete first step. These answers explain what it is, what it connects to, and what remains optional.
Free RSG membership powers a shareable digital DON Card. After you complete the real driver onboarding, your card connects your server-assigned Driver ID to your public driver profile and QR link.
Your Driver ID is your official RSG number. Your DON Card is the public card you share with riders by QR code or profile link. My Card is a separate Rewards wallet used for participating Rewards activity. The three serve different purposes.
You can start with your Driver ID, public profile setup, shareable DON Card, and driver community. Basic BookTheDON, DON Delivery, and Ambassador paths may be available after onboarding when you choose to activate them and the service is available for your market.
The existing onboarding asks for driver details, market, vehicle information, business name, and a personal profile photo, along with the setup choices needed for your account. Follow the prompts so your public profile can meet the directory requirements.
No. The DON Card gives riders a clear way to find your profile and contact or request you through available paths. Bookings, delivery opportunities, and customer relationships depend on your market, activation choices, and applicable service rules.
Those are separate experiences or eligibility programs. My Card is the Rewards wallet, advanced calculator access is not part of this free-card promise, and Founding status is reserved for drivers who meet the official founding criteria.
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