How to Ask: Do You Book Directly? Without Being Weird
Most drivers never ask. They leave a card and hope. That's why they stay stuck on app pings.
The RSG close is 9 words: Do you book directly? I keep a preferred slot. Said at the door, after bag taken, eye contact, card in hand. Not in car, not mid-ride.
Then shut up. Hand the white BookTheDon card. Back side green NEMT cert if clinic talk happened. If they say yes, pull Tracker — I have Tuesday 6am and Thursday 2pm open for Airport, which works? Book right there.
The $5 hold is your qualifier. Text: I will hold $5 to lock your preferred time, it applies to ride, refunded if I cancel. Clients who pay $5 show up at 94% rate per Mike test. Those who won't weren't yours anyway. 3-field booking: what, when, where. Price before confirm. Confirmation screen gives reference DON-xxxx and driver details.
Direct booking keeps the client list yours. The tools show price before confirm and driver details on confirmation.
Keep this close
What you will take away
- Ask at door, not in ride
- $5 hold = 94% show rate
- 3 fields, price before confirm
Next step
Put this guide to work.
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